Excellent bar and restaurant staff.

We booked a luxury room with a king and single bed, but received a king-sized bed only. I asked the reception to change it before dinner, but nothing was done. After returning from dinner, it still wasn't changed, and I had to sleep on the sofa. This lack of attention to detail shows a disappointing level of service. I’ve stayed here before and expected better accommodation arrangements.

ideal base for exploring local wineries and parks

The friendly staff truly made us feel welcome, and we loved exploring the nearby Eagle Encounters just a short 10-minute walk away followed by an afternoon at the beautiful wine estate that was just under 5 km drive from our hotel. perfect for my weekend city strolls filled with unique landmarks and park views. as a couple, we appreciated the lovely garden terrace in our room for a peaceful escape after our adventures.

I loved the serene and beautifully decorated common areas, especially the relaxed reception and bar area with contemporary art. It felt accessible and welcoming, making it easy for seniors like me to enjoy all the amenities.

Elevator access to all rooms would be helpful.

I loved the serene atmosphere and beautifully decorated common areas. The bar served fresh juices, and the breakfast buffet had a great variety of fruits. The staff provided really good service. Access to a semi-private pool was a fantastic bonus. It was a wonderful experience! 🌞

fine, fine, fine

I was blown away by the amazing estate dotted with beautiful art pieces. The food was divine, especially the breakfast which was a feast for both the eyes and the taste buds! Plus, the spacious luxury room, it was a perfect retreat!

would recommend ❤️😊

Smokehouse and cafe, Private pools, Interactive art exhibit

Cork opener situation is ridiculous!!! A dated gym and bathrooms need urgent updates!!! Staff could use better training on customer service basics!!! A more proactive approach would make a world of difference!!!

Consider asking for a room with more natural light to enhance your stay. the dark rooms can be a bit stifling.

overall pleasant stay, but room cleanliness needs attention

The breakfast staff were exceptional, showcasing friendliness and efficiency. The garden view from my room was serene and refreshing, enhancing my overall experience.

Great breakfast and beautiful views, but dinner options were quite disappointing.

I stayed in a Luxury Double Room with Garden Terrace for 2 nights. The bed was super comfy with nice linens, which helped me sleep really well. The room was clean, and the fireplace was a great touch for the chilly weather. It felt peaceful and quiet. The only small issue was that some details like the wine glasses weren't cleaned, which was a bit off. But overall, the room was cozy and welcoming.

The kids loved the outdoor art, playgrounds, and biking around the beautiful estate. We also enjoyed a fun wine tasting on-site.

Would recommend for a weekend adventure

Cozy room, delicious breakfast, with the added bonus of friendly staff who made us feel at home during our stay.

It was all superb.